Privacy Policy

RAZ Vapes Store ("we", "us", "our") respects your privacy. This Policy explains what information we collect through razvapes.store, how we use it, with whom we share it, and the choices you have.

1. Information We Collect

• Account & order data: name, billing/shipping address, email, phone number, order history.
• Age verification data: date of birth and identity-confirmation results returned by our verification provider. We do not retain copies of government IDs.
• Payment data: processed by our PCI-compliant payment processor. We do not store full card numbers on our servers.
• Device & usage data: IP address, browser type, pages visited, referring URLs, and cookie identifiers.
• Marketing data: email and SMS opt-ins, communication preferences (see SMS & Email Consent).

2. How We Use Information

• To process and ship orders and provide customer service.
• To verify your age and identity as required by law.
• To prevent fraud and enforce our Terms.
• To comply with PACT Act reporting and other federal, state, and local legal obligations.
• With your consent, to send marketing communications.

3. How We Share Information

We share information only with: (a) service providers (payment processor, age-verification, shipping carriers, email/SMS platforms) under contractual privacy obligations; (b) federal and state tax/regulatory authorities as required by the PACT Act and state tobacco laws; and (c) law enforcement when legally compelled. We do not sell personal information.

4. Cookies & Tracking

We use cookies and similar technologies for cart persistence, age-verification state, security, and analytics. See our Cookie Policy.

5. Data Retention

We retain order and PACT-Act records for at least five years as required by federal law, and other personal data only as long as necessary for the purposes described.

6. Security

We use industry-standard administrative, technical, and physical safeguards, including TLS encryption in transit, access controls, and least-privilege database policies. No method of transmission is 100% secure.

7. Your Rights

Depending on your state, you may have rights to access, correct, delete, or restrict use of your personal data, including under the California Consumer Privacy Act. To exercise any right, email support@razvapes.website.

8. Children

This site is not directed to anyone under 21. We do not knowingly collect information from minors. If you believe a minor has provided information, contact us for prompt deletion.

9. International Users

We ship within the United States only. By using the site from outside the U.S. you understand information is processed and stored in the United States.

10. Changes

Material changes will be posted on this page with an updated effective date.

11. Contact

RAZ Vapes Store — support@razvapes.website.